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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Kim

April 10, 2026

5  out of  5
rating by James Kim
"Jessica was super helpful and stayed on top of helping us with new homeowner's insurance policy!"
We responded:
"Thank you, James! I'm glad to hear that Jessica was able to assist you with your new insurance policy. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Trautman

April 6, 2026

5  out of  5
rating by David Trautman
"Super easy to work with."
We responded:
"Thank you, David! I'm happy to hear that you found working with us super easy. We’re always here to make your experience smooth and hassle-free. Let us know if you need anything else!"
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Titi Ngo

April 2, 2026

5  out of  5
rating by Titi Ngo
"“Great experience! Jessica answered all my questions clearly and made everything easy to understand. Very helpful and professional"
We responded:
"Thank you, Titi Ngo! I'm happy to hear that Jessica was able to assist you so effectively. Our team strives to provide clear and professional service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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jc u

April 1, 2026

5  out of  5
rating by jc u
"Service provided by both Isaac and Jessica have been excellent. Both were very pleasant and responded back quickly. Each were professional, and they knew their product. Thank you!"
We responded:
"Thank you, JC, for your wonderful feedback! I'm happy to hear that our team provided you with excellent service. Their professionalism and quick responses are truly valued. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Juliet Orlov

March 30, 2026

5  out of  5
rating by Juliet Orlov
"I had such a great experience working with Eric and Jessica at State Farm. They were both so kind, attentive, and genuinely cared about helping me. I really appreciated how consistent they were in their communication and how they took the time to make sure everything was clear and taken care of. You can tell they truly value their clients, and that made the whole process feel easy and stress-free. I’m very grateful for their help and would definitely recommend them to anyone looking for great service!"
We responded:
"Thank you, Juliet, for your wonderful feedback! I'm delighted to hear that Eric and Jessica made your experience so positive and stress-free. Their dedication to clear communication and genuine care is something we strive for every day. If you ever need anything else, feel free to reach out!"
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Jeff

March 27, 2026

5  out of  5
rating by Jeff
"Jordyn is the best! She is always very helpful. I would give her 10 stars, but it only let's me leave 5 stars... 👍"
We responded:
"Thank you, Jeff! I'm so happy to hear about your positive experience with Jordyn. She truly goes above and beyond to assist our customers. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Megan Ashurst

March 24, 2026

5  out of  5
rating by Megan Ashurst
"jessica was awesome! stepped in and handled my issue seamlessly and even over text! so convenient. thank u!"
We responded:
"Thank you for your review, Megan! I'm glad to hear that Jessica was able to assist you so effectively and conveniently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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MacDeb

March 24, 2026

5  out of  5
rating by MacDeb
"Jordyn Andersen is one reason we've been with this company for about 10 years, maybe more? She's the best of the best. Whatever issues we've had/have, she handles them. No fuss, no transfer to whoever. Just takes care of it -- Period! When my husband became critically ill during C19, she was amazingly supportive. She simply managed & resolved what issues we were facing defusing any more stress than what we were already dealing with. Jordyn is the go-to person hands-down. Thank you, Jordyn!"
We responded:
"Thank you, MacDeb, for sharing your experience! I'm truly grateful for your kind words about Jordyn. It's wonderful to know that she has been such a reliable support for you, especially during challenging times. Our team is committed to providing the best service possible, and it's clear Jordyn exemplifies that commitment. If there's anything else we can do for you, just let us know!"
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Susan Cain

March 17, 2026

5  out of  5
rating by Susan Cain
"Jordyn is excellent, very knowledgeable and helpful in deciding the different types of insurance coverage you may need."
We responded:
"Thank you for your review, Susan! I'm happy to hear that Jordyn was able to assist you with her expertise and support in choosing the right insurance coverage. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Shawntil Delange

March 17, 2026

5  out of  5
rating by Shawntil Delange
"Jessica was super helpful when I called today! I have had nothing but great service when I need something from their office."
We responded:
"Thank you, Shawntil! I'm happy to hear that Jessica was able to assist you so well. We're committed to providing great service every time you reach out. Let us know if there's anything else we can do for you!"
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Pearline Dillard

March 17, 2026

5  out of  5
rating by Pearline Dillard
"Jordyn has been my customer relations representative since I moved to Washington 8 years ago. She always takes perfect care of all my insurance needs. When I call Monte Cain's State Farm office I always ask for Jordyn by name because I know my concerns will be addressed immediately and completely. I can be running late for work or an appointment, give Jordyn a call, tell her my problems, she tells me she will take care of it and like magic, it's done!!!! Jordyn is the best insurance representative I have every had. Thanks Jordyn for all you do."
We responded:
"Thank you, Pearline, for your wonderful feedback! I'm so happy to hear about your positive experiences with Jordyn. She truly is dedicated to providing exceptional service, and it's great to know she's been such a reliable support for you over the years. If there's anything else we can assist you with, just let us know!"
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brian lorbiecki

March 5, 2026

5  out of  5
rating by brian lorbiecki
"Had a great experience with my State Farm agent Monte Cain, went to his office and got a quote on my Rav4 and liked it enough to have my mother Highlander quoted, decided to go with better coverage and price than the company with white aprons. Then saved 500 a year on my house insurance, and also again 500 my rental unit. Smooth to have all my policies with one company, Friendly and easy to work with, highly recommended."
We responded:
"Thank you, Brian! I'm happy you had such a positive experience with our office. It's great to know that I was able to provide you with coverage that met your needs and saved you money. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Derek Macias

February 19, 2026

5  out of  5
rating by Derek Macias
"I have conducted my business through Monte Cain for a long time and have been very happy with each of my experiences."
We responded:
"Thank you, Derek! I'm glad to hear that you've consistently had positive experiences with our office. Your long-term trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Zach R

February 3, 2026

5  out of  5
rating by Zach R
"Easy to communicate with, helped me walk through all the options and price comparisons via text, then a quick phone call to confirm the final policy."
We responded:
"Thank you, Zach! I'm happy to hear that the communication process was smooth and that you found the options and price comparisons helpful. It's great to know that our approach worked well for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel Cawlfield

January 9, 2026

5  out of  5
rating by Daniel Cawlfield
"I recently switched my homeowners and personal auto insurance to Safeco. I had googled "Usage based insurance carriers in Washington State". Something came up for Safeco "Drive Safe and Save" along with 5 others listed carriers. Previously I was using Progressive "Snapshot". Progressive was boasting about the $85.00 discount I was now qualified for because of participation in "Snapshot". They raised my premium by 45% (over 500) for the next term. I filled out some brief info on-line with State Farm. It was after business hours, so Andrew called me the next day. I was impressed by how well he listened to my concerns and needs. My premiums for both homeowners and personal auto are now seriously lower than what I had paid for my prior terms. I'm checking into what they can do for me on a single family landlord policy."
We responded:
"Thank you very much, Daniel, for taking the time to share your experience with us! I’m truly glad to hear that Andrew was able to assist you effectively and that you are satisfied with your new premiums. It’s wonderful to know that you are considering us for your policy as well. If you have any questions or if you need any further assistance, please do not hesitate to reach out! We are here to help you in any way we can."
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jose albizures

December 11, 2025

5  out of  5
rating by jose albizures
"Isaac has been super helpful and very attentive Respectful it has great personality and honesty ."
We responded:
"Thank you for your review, Jose! I'm happy to hear that Isaac has been helpful and attentive. His respectful and honest approach is something we truly value. If you need anything else, feel free to reach out!"
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Thriftology, LLC

December 9, 2025

5  out of  5
rating by Thriftology, LLC
"Jordyn was super helpful! She answered all my questions and even found the gaps in my coverage. She really is like a good neighbor!"
We responded:
"Thank you! I'm happy to hear that Jordyn was able to assist you so effectively and address your coverage needs. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mike B

December 1, 2025

5  out of  5
rating by Mike B
"I was with Allstate for 10 years and never thought of switching. I spoke to Andrew Villalobos and didn’t know about how much coverage I was missing. Not only did he cover more but I’m saving more. I wish I had checked sooner. Awesome service from this location and agent."
We responded:
"Thank you, Immortalz! I'm happy to hear that Andrew was able to assist you in finding better coverage and savings. It's great to know you're satisfied with the service from our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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kamal mahmoud

November 21, 2025

5  out of  5
rating by kamal mahmoud
"Outstanding service from Isaac. He was professional and patient and took the time to answer all my questions. He did everything he can to give me the best rate and best coverage. Thank you isaac for your help."
We responded:
"Thank you, Kamal! I'm happy to hear about your positive experience with Isaac. His dedication to providing excellent service and finding the best coverage is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Showqi Al Huwaider

November 21, 2025

5  out of  5
rating by Showqi Al Huwaider
"Great people with great service."
We responded:
"Thank you, Showqi! I'm happy to know you appreciated our team's service. We’re committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Catalina Peñaloza

November 20, 2025

5  out of  5
rating by Catalina Peñaloza
"Isaac helped me out a lot with my car insurance! Great service :)"
We responded:
"Hey, Catalina! So nice of you to share this. Isaac will be happy to know he made sorting out your car coverage feel helpful and easy. Thanks for spending a moment to leave this review. I"
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nancy halstrom

November 20, 2025

5  out of  5
rating by nancy halstrom
"Issac Haines worked with me to create new policies with State Farm. He listened to my experiences with my old company and their lack of customer service. Issac immediately researched what would work for me. He provided me with options and explained how they would meet my needs and developed 2 great policies to fit my situation. He is professional, knowledgeable, and engaging. I am so pleased with his work. My new policies provide more coverage and are less expensive! Thank you, Issac."
We responded:
"Thank you, Nancy! I'm delighted to hear about your positive experience with Issac. It's wonderful that he could assist you in finding policies that offer better coverage at a lower cost. We appreciate your trust in our office and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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kenny mendez

November 19, 2025

5  out of  5
rating by kenny mendez
"I worked with Isaac back in September to set up both my auto and renters insurance, and he made the whole process super easy. He explained all my options in plain, simple terms, answered all my questions, and helped me get solid coverage at a good price. He was professional, responsive, and never pushy — you can tell he actually cares that you’re properly protected. I’m really happy with my policies and the service I received. Highly recommend Isaac if you need an insurance agent you can trust!"
We responded:
"Thank you, Kenny, for sharing your experience! I'm glad Isaac made setting up your insurance straightforward and stress-free. It's wonderful to know you felt well-informed and supported throughout the process. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Charles Alexander

October 2, 2025

5  out of  5
rating by Charles Alexander
"Issac has been most helpful with all my questions and concerns."
We responded:
"Thank you, Charles! I'm happy to hear that Issac was able to assist you with your questions and concerns. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Stephen Bougher

September 26, 2025

5  out of  5
rating by Stephen Bougher
"Way cheaper than my old insurance. Seems like it is ran by good people. Eric Orlov is a stud"
We responded:
"Stephen, thank you for your review! I'm happy to hear that you're satisfied with the cost of your insurance and our team's service. Eric is indeed a valuable part of our office. If you have any questions or need further assistance, feel free to reach out anytime!"